- Remove the current class from the content27_link item as Webflows native current state will automatically be applied.
- To add interactions which automatically expand and collapse sections in the table of contents select the content27_h-trigger element, add an element trigger and select Mouse click (tap)
- For the 1st click select the custom animation Content 27 table of contents [Expand] and for the 2nd click select the custom animation Content 27 table of contents [Collapse].
- In the Trigger Settings, deselect all checkboxes other than Desktop and above. This disables the interaction on tablet and below to prevent bugs when scrolling.
About this policy
KT Security Group respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal data from website visitors, clients, prospective clients, job applicants, contractors, and employees. We comply with the Australian Privacy Act 1988 and the Privacy Principles it sets out.
This policy applies to all personal information we collect through our website, email communications, phone calls, recruitment applications, security licence verification processes, and during the course of providing security services. If you have questions about how we handle your information, contact us at the details provided at the end of this policy.
Information we collect
We collect personal information in several ways depending on how you interact with KT Security Group. When you visit our website, we collect information through contact forms, quote request forms, and recruitment enquiry forms. This includes your name, email address, phone number, company name, and details about your security requirements or job application.
If you apply for a position with us, we collect information from your application including your resume, employment history, qualifications, and references. We also conduct security licence verification checks, which may involve collecting information from regulatory authorities and previous employers.
When you communicate with us by email or phone, we keep records of those communications. We use cookies and analytics tools on our website to understand how visitors use our site and to improve your experience. These tools may collect information about your browsing behaviour, device type, and location.
If you subscribe to our marketing communications, we collect your email address and preferences. We also work with third-party service providers who may collect information on our behalf, including payment processors, cloud storage providers, and email marketing platforms.
How we use your information
We use your personal information to respond to your enquiries and provide quotes for our security services. If you apply for a position, we use your information to assess your suitability and contact you about the role. We conduct security licence verification to ensure compliance with licensing requirements and to maintain the integrity of our team.
Your information helps us improve our website, services, and customer experience. We use analytics data to understand which services are most relevant to our clients and to optimise our marketing efforts. If you consent to marketing communications, we use your email address to send you updates about our services, industry insights, and special offers.
We may disclose your information to third-party service providers who assist us in delivering our services, such as cloud hosting providers, payment processors, and recruitment platforms. We only share information necessary for them to perform their functions and require them to protect your data.
In some cases, we may be required to disclose your information to comply with legal obligations, such as responding to law enforcement requests or regulatory investigations. We may also disclose information if necessary to protect our rights, privacy, safety, or property.
Data security
We take data security seriously and implement appropriate measures to protect your personal information from unauthorised access, modification, disclosure, or destruction. Our website uses SSL encryption to protect information transmitted through contact forms and quote requests.
We store personal information on secure servers with restricted access. Our team members who handle personal information are trained in privacy and data protection practices. We maintain physical, electronic, and procedural safeguards to protect your data.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or login credentials you use to access our services.
Your rights
Under the Australian Privacy Act 1988, you have the right to access your personal information and request correction if it is inaccurate, incomplete, or out of date. To request access or correction, contact us using the details provided below. We will respond to your request within 30 days.
You have the right to opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. You can also request that we delete your personal information, subject to legal and operational requirements.
If you believe we have mishandled your personal information or breached your privacy rights, you can lodge a complaint with us. We will investigate your complaint and respond within 30 days. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.
Overseas disclosure
We may disclose your personal information to overseas recipients, including cloud service providers located outside Australia. These providers may be located in countries that do not have privacy laws equivalent to the Australian Privacy Act 1988. By providing your information to us, you consent to this disclosure.
Third-party service providers
We use third-party service providers to assist us in operating our website and delivering our services. These providers may have access to your personal information but are contractually obligated to use it only for the purposes we specify and to maintain its confidentiality.
Cookies and analytics
Our website uses cookies to enhance your browsing experience and to collect information about how you use our site. Cookies are small files stored on your device that help us remember your preferences and track your activity. You can control cookie settings through your browser, though disabling cookies may affect your experience on our website.
We use analytics tools to understand visitor behaviour, including which pages are most popular and how long visitors spend on our site. This information helps us improve our website and tailor our services to better meet your needs.
Marketing communications
If you provide your email address through our website or during a quote request, we may send you marketing communications about our security services, industry updates, and special offers. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our website after changes constitutes your acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at privacy@ktsecuritygroup.com.au or call us on 1300 KT SECURITY. You can also write to us at our Melbourne office address.
For complaints or to exercise your privacy rights, contact our Privacy Officer using the same contact details. We are committed to resolving your concerns promptly and fairly.
